New Savage - gotta send it back already
Posted 20 April 2011 - 05:23 AM
Posted 20 April 2011 - 05:49 AM
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Posted 21 April 2011 - 01:27 AM
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Posted 21 April 2011 - 02:54 PM
Posted 21 April 2011 - 07:14 PM
I had been seriously considering a new Savage MKII 17HM2 / 17 Mach 2 - you talked me out of it. I'm truly sorry you have had so much trouble with this, but do appreciate your sharing the story. I'll save my money and buy the Ruger. Thanks for the info.My disappointment with this story isn't that Savage released a poorly finished rifle to the market, it's with the attitude of the company with respect to this customer complaint. "Within specs." doesn't tell me anything except that, perhaps, they need to re-examine their specs. and quality assurance and/or find a team of engineers who can tighten the tolerance on the specs. with the machinery they are using. Maybe it's time to update the machinery.I spent a few years in quality assurance with an electronics firms that made high quality extremely linear tracking resistive elements for the military and space industries. If I had allowed a finished control piece to leave the shop that I even suspected might be refused by the customer I'd have been sweeping floors the next day. I won't do business with a company that ships something like PBM bought and then disavows any responsibility for correcting the problem with the statement, "it's within specs."
What's your opinion of Savage's evaluation and fix???
Posted 21 April 2011 - 07:46 PM
Posted 21 April 2011 - 08:04 PM
Posted 22 April 2011 - 05:12 AM
Posted 22 April 2011 - 05:56 AM
D E A T H ?LOL... Sorry, I just couldn't help it. But good post, Bisley, and you are correct of course. It is the companys that stand behind their products that seperate the good from the bad IMO. Karl's example is a good one.While I have sent "stuff" back on certain products with excellent results, when it comes to firearms I usually either fix it myself or have it fixed &/or sell it if there is a problem or just end up not liking it.After waiting many years to purchase a Savage 22-250 and finally doing so early last year, I personally am done with Savage. It was a lone experience & may not be fair, but once was enough for me. What's the old saying? Burned once, shame on them, burned twice, shame on me. Frank
Nothing in life is 100 guaranteed.
Posted 22 April 2011 - 09:22 AM
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Posted 26 April 2011 - 06:18 AM
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